Our Services

Photograph of Allevia Technology LogoWe are a people company that happens to provide Managed IT Services. We value the relationship with our customers above all else, and we know if we take care of our customers, that they will take care of us. Our services are two-fold: first, we provide proactive monitoring and maintenance services for our small business customers. Second, we provide extremely responsive help desk and support services to make sure our customers achieve peak up-time of their technology. We want to alleviate the burden of managing IT!

Ready to get started? Give us a call at 865-686-6677!

List of Services

  • Anti-Spam solutions
  • Antivirus monitoring ensures your computer is always protected
  • Backup monitoring ensures your backup is always current
  • Data transfer and recovery services
  • Domain name, DNS, and website hosting and management
  • DSL/Cable Modem Setup
  • Hardware repair and upgrades
  • Hosted Email through G Suite (Google) or Office 365
  • In-store or on-site technical support for PCs, servers, network equipment, and peripherals
  • Industry specific software support (Eclipse, eMDs, Quickbooks, Dentrix, EagleSoft, etc.)
  • Microsoft Exchange support
  • Microsoft Office consulting and installation (Outlook, Publisher, Access, Word, Excel, PowerPoint)
  • Microsoft SharePoint setup and configuration services
  • Mobile device setup and support (Android, iOS)
  • Network router/firewall installation and configuration
  • Patch management services ensure your computer is always up-to-date
  • Printer/scanner/fax setup and support – including consultation services
  • Routers, Firewalls and VLANs
  • Software installation and update services
  • Telecom analysis and vendor recommendation (internet speed, phone lines, VoIP phone systems)
  • Technology consulting ranging from new computer spec to network designs and implementation
  • Vendor management (telecom, software support, etc.)
  • Windows Server / Active Directory install, configure, and troubleshooting
  • Wired/wireless network setup and troubleshooting